Call External API Action Type
Gainsight NXT
This article supports Gainsight NXT, the next evolution of the Customer Success platform. If you are using Gainsight CS Salesforce Edition, you can find supporting documentation by visiting the home page, and selecting CS > Salesforce Edition.
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This article explains how to use the Call External API action type in Rules Engine. Gainsight recommends you to refer to the Configure External Actions from Gainsight and then proceed with this article.